– Updated September 2016
ACOT500 is committed to providing you with the best possible customer service experience. ACOT500 is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the Site which can be viewed without providing personal information, however for access to future ACOT500 customer support features you may be required to submit personally identifiable information. This information may include, but not be limited or otherwise restricted to:
- A unique username and password
- Provision of sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to:
- Handling customer support enquiries
- Processing transactions
- Customer freight shipping
Those companies will be permitted by ACOT500 to obtain only the personal information they require to deliver the contracted service. ACOT500 takes all reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information, but neither accepts or assumes any responsibility for any breach of these obligations by a contracted party or on their behalf.
Use of your personal information
For each visitor to reach the Site, we expressly collect the following non-personally identifiable information, including but not limited to:
- Browser type, version and language
- Operating system
- Pages viewed while browsing the Site, page access times and referring website address.
This collected information is used internally for the sole purpose of gauging visitor traffic, trends and delivering personalized content to customers while they are at this Site.
From time to time, we may utilise customer information for previously unanticipated functions or purposes not presently disclosed in our privacy notice. If our information management practices change at any point in the future, we will use only data collected from the time of the policy change for these new purposes. Any changes will be reflected in this policy wording as soon as is practical, and all personal information collected going forward will adhere to those updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. ACOT500 reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users, or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Phone: (08) 9295 6888